PariPulse Privacy Policy in Bangladesh

• The platform collects identification data such as name, date of birth, address, contact details, and account credentials to create and manage user accounts.
• Financial information, including payment details, transaction history, and withdrawal records, is collected to process deposits, bets, and payouts securely.
• Technical information like IP address, device details, browser type, and access logs is collected to maintain security, prevent fraud, and improve online services.
• Usage information such as betting history, gaming activity, and interaction records is processed to operate the services, comply with responsible gambling standards, and meet regulatory expectations.
• Communication records from email, chat, and support requests are stored to resolve issues, respond to queries, and keep a verifiable record of important interactions.
• Cookies and similar technologies collect data about browsing patterns to help personalise the website, measure performance, and improve user experience.
• Organisational measures include staff access controls, internal policies, and training to ensure that only authorised personnel handle personal data.
• Technical safeguards include encryption, firewalls, secure server environments, strong authentication protocols, and continuous monitoring for suspicious activity.
• Data is retained only for as long as needed for legal, regulatory, and operational purposes, after which information is securely anonymised or destroyed.
• Third-party service providers are selected under strict contractual obligations that require confidentiality, data protection, and compliance with international standards.

Users have rights to access their stored personal information, to request correction of inaccurate details, and to seek deletion or restriction of processing where allowed by law. Requests can be made through customer support, subject to identity verification and legal retention duties. Users may also object to certain forms of processing such as direct marketing.

The platform aims to align data practices with recognised privacy standards, including principles found in the GDPR, while considering the legal environment of Bangladesh. Where cross-border rules apply, additional safeguards are used to protect Bangladeshi users’ privacy and data security.

Personal information gathered through registration, gameplay, payments, and communication is used only for defined, lawful purposes. Data supports secure account operation, betting and gaming services, payment processing, identity checks, and protection against misuse. Information from user activity also helps improve the reliability, speed, and fairness of the platform. In some cases, data may be used for tailored communication, legal reporting, and compliance with anti-money laundering or counter-terrorism financing standards relevant to users in Bangladesh. Any use of personal data is limited to what is necessary for these legitimate purposes.

• Managing user registration, login credentials, account settings, and verification procedures.
• Processing deposits, bets, winnings, withdrawals, and refunds through approved payment channels.
• Performing identity checks, age verification, fraud prevention, and risk assessments, including compliance checks under international sanctions and AML norms.
• Operating casino and sportsbook services, including recording bets, settling outcomes, and maintaining transaction accuracy.
• Providing customer support, handling complaints, and communicating essential updates about accounts, rules, and technical issues.
• Conducting analytics on aggregated data to understand site performance, detect technical problems, and plan service improvements.
• Offering optional promotional messages or personalised content where the user has given consent or where permitted by law, with the option to opt out.
• Meeting legal, tax, regulatory, and reporting duties, including cooperation with law enforcement or regulators where required.
• Enforcing terms of use, managing disputes, and protecting the rights, safety, and integrity of users and the platform.
• Keeping records necessary for responsible gambling measures, self-exclusion tools, and monitoring of harmful betting patterns.

Data processing is based on lawful grounds such as user consent, performance of a contract, legal obligations, and legitimate interests related to operating online gaming and betting services. Information is handled in a transparent manner, and users may request additional details about specific processing activities at any time.

Users can review and update much of their personal information directly through the account settings section, including contact details and some preferences. For changes that cannot be made through the interface, users may contact customer support and may be asked to provide proof of identity before data is altered. Requests for correction, restriction, or deletion of information are considered in line with legal retention obligations, regulatory duties relating to gambling and financial transactions, and fraud prevention needs. Users acknowledge that security checks form a necessary part of operating online betting and casino services, and consent to the use of identity documents, address verification, and transaction monitoring for this purpose. Payment information may be handled and stored by authorised electronic payment service providers under contracts that require them to apply high standards of privacy and security. The platform maintains safeguards to minimise unauthorised access and aims to ensure that any access to user data is logged, controlled, and used only for legitimate purposes.

This online betting and casino service is intended only for persons who are at least 18 years old, in line with international standards for gambling. Registration, deposits, and participation in games are strictly prohibited for minors. The operator relies on identification documents and user declarations, as it cannot always verify age without such supporting evidence.

• During registration and verification, users must confirm that they are 18 years or older and provide accurate personal data.
• If there is suspicion that an account belongs to a person under 18, the account may be suspended and supporting documents may be requested.
• Where it is confirmed that a minor has registered, the account is closed, betting access is blocked, and any personal information is removed subject to legal retention rules.
• Parents or legal guardians can contact support to request review and deletion of a minor’s information, providing proof of relationship and identity.
• Where allowed by law, any funds linked to an account held by a minor may be managed according to regulatory guidance and internal responsible gambling policies.
• The platform may use technical tools and verification checks to reduce the risk of underage access and to support broader responsible gambling measures.

Personal data of users from Bangladesh may be stored or processed on servers located outside Bangladesh, in countries where technical partners, payment processors, or group companies operate. These international transfers are necessary to provide reliable online services, process payments, and maintain secure backup systems. By using the site, creating an account, or submitting personal information, users consent to transfers of their data to such jurisdictions. All third-party partners handling data are required to protect confidentiality and to apply security safeguards consistent with recognised international data protection principles.

• Data may be transferred to hosting providers, IT support entities, or group companies offering infrastructure for the gaming platform.
• Information related to deposits, withdrawals, and card or wallet use may be shared with foreign payment service providers for transaction processing and fraud checks.
• Some data may be stored in data centres located in the European Union or other regions that follow strong privacy rules to ensure robust protection.
• Contractual measures, such as data protection agreements and standard safeguards, are used to regulate how foreign partners handle user data.
• Only the minimum amount of personal data required for the defined purpose is transferred or accessed by international partners.
• Users may request more detail about cross-border transfers, including the categories of recipients and the legal basis for these transfers.

This Privacy Policy sets out how personal information is handled but does not override mandatory legal requirements applicable to online gambling or financial services. The legal disclaimer clarifies where responsibilities are limited by law, and how conflicts between this document and binding regulations are resolved. The provisions apply from the moment a user accepts the policy, whether by registration, electronic acceptance, or continuing use of the website and services.

• Where local laws, court orders, or regulatory directions in Bangladesh or other relevant jurisdictions require disclosure or retention of data, such obligations may limit certain privacy choices.
• The operator is not responsible for losses arising from user failure to keep login details, passwords, or devices secure, provided reasonable platform safeguards are in place.
• The platform does not guarantee uninterrupted availability of services or error-free operation, though reasonable efforts are made to maintain stability and protect data.
• Users remain responsible for ensuring that their use of online betting and gaming complies with any laws that apply to them, including any restrictions in Bangladesh.
• Nothing in this Privacy Policy creates any gaming or financial guarantee beyond what is required by law and the applicable terms and conditions.
• If any part of this Privacy Policy is found invalid or unenforceable, the remaining sections continue to apply to handling of personal information.

Cookies are small text files stored on a user’s device when visiting the website, allowing the system to recognise the browser and remember some settings. These tools are used to collect information about how users navigate the site, which pages are visited, and which functions are used, helping to compile anonymous statistics and understand behaviour patterns. The data supports personalisation of content, adaptation of language and display preferences for Bangladesh users, and improvement of site speed, stability, and security. Cookies may also assist in fraud prevention, session management, and keeping users logged in securely during a visit. The platform aims to retain cookie data for no longer than 1 year, after which it is deleted or anonymised, subject to shorter technical limits or legal rules. Users may manage cookie preferences through their browser settings, although disabling some categories may affect performance or access to certain features.

By accessing the website, registering an account, making transactions, or using any betting or casino services offered in Bangladesh, the user confirms full acceptance of this Privacy Policy. Continued use after changes have been published indicates agreement to the updated terms of data collection, processing, and protection. The most recent version of this document, as displayed on the site, always replaces and overrides all earlier versions. Users are encouraged to review this policy from time to time to stay informed about how their information is handled.

In limited situations, personal information may be shared with third parties where this is necessary for providing services, meeting legal duties, or resolving disputes. Such sharing may arise from regulatory requests, court orders, fraud investigations, contractual relationships, or technical support needs. The website lists key categories of third-party partners such as payment processors, verification providers, and technology suppliers, and users may request more specific details where appropriate. By supplying personal data and using the platform, the user gives consent for this information to be shared in line with the purposes and safeguards described in this policy.

• Payment providers, banks, and financial institutions receive transaction details to process deposits, bets, and withdrawals and to carry out fraud checks.
• Identity verification and anti-money laundering service providers may receive identification documents and related personal data to confirm age, identity, and risk level.
• Technical vendors such as hosting, security, and analytics providers may handle IP addresses, device identifiers, and usage logs to ensure secure and stable operation of the website.
• Professional advisers, including lawyers, auditors, and compliance consultants, may receive limited information to support legal, tax, or regulatory obligations.
• Law enforcement agencies, regulators, or supervisory bodies may be given access where required by law, court order, or formal request.
• Dispute resolution bodies or chargeback investigators may receive transaction and account information when handling complaints or payment disputes.
• Group companies or affiliated entities may access certain user data where needed for centralised risk management, support, or reporting, under strict internal controls.
• Where third parties are engaged to provide customer support or communication tools, they may process contact details and conversation records under confidentiality agreements.

The website may contain links or references to external websites, mobile applications, or online services operated by third parties that are not under the control of this operator. These external websites have their own privacy policies and data handling practices, which may differ from the approach described in this document. The operator is not responsible for how such third parties collect, use, or protect personal information once a user leaves this site. Users are advised to exercise caution, review the privacy notices of external services, and consider the security of any information they share outside this platform.

• When a user clicks a link to a third-party site, that site’s terms and privacy rules apply to any data provided there.
• Social media plugins, payment gateways, or advertising banners may direct users to environments where separate data practices are in place.
• The presence of a link on the gaming site does not imply endorsement of the third party’s privacy standards or security controls.
• Users should read external privacy policies to understand what personal information is collected, how long it is stored, and for what purposes it is processed.
• It is recommended to avoid sharing sensitive data on unfamiliar sites unless their security measures and reputation have been carefully evaluated.
• Any complaints or queries about data use on external websites should be addressed directly to the operators of those sites.
• Where legally required, the operator may remove or review links that pose a clear privacy or security risk to users.
• Bookmarking or saving login details on shared devices when visiting third-party services is discouraged to reduce the chance of unauthorised access.